Transform Your Space

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Privacy Policy

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us for design consultation, request quotes, or communicate with our team. This may include your name, email address, phone number, project details, and preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our interior design services, communicate with you about your projects, send you updates about our services, and respond to your inquiries and requests.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted partners who assist us in operating our business and serving our clients.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 212-407-3684.

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Terms of Service

Last updated: January 2026

Acceptance of Terms

By engaging our interior design services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

Services Description

Elegance at Home provides interior design consultation, space planning, furniture selection, color consultation, and complete room makeover services. All services are subject to availability and scheduling.

Payment Terms

Payment terms will be specified in individual project contracts. A deposit may be required to begin work. Final payment is due upon project completion unless otherwise agreed in writing.

Project Timeline

Project timelines are estimates and may vary based on product availability, client approvals, and other factors beyond our control. We will communicate any delays promptly.

Limitation of Liability

Our liability is limited to the amount paid for our services. We are not responsible for damages resulting from delays, product defects from third-party vendors, or changes requested by the client.

Cancellation Policy

Cancellation terms will be specified in individual project contracts. Deposits may be non-refundable depending on project stage and expenses incurred.

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Disclaimer

Last updated: January 2026

Professional Services

Elegance at Home provides interior design consultation and decorating services. We are not licensed contractors and do not perform structural, electrical, or plumbing work. Clients are responsible for hiring licensed professionals for such work.

Product Warranties

Product warranties are provided by manufacturers and vendors, not by Elegance at Home. We assist in facilitating warranty claims but are not responsible for product defects or failures.

Color and Material Variations

Colors and materials may appear different in various lighting conditions and on different devices. We recommend viewing samples in your actual space before making final decisions.

Delivery and Installation

Delivery and installation services are provided by third-party vendors. While we coordinate these services, we are not responsible for delays, damages, or issues arising from delivery or installation.

Design Ownership

Design concepts and plans created by Elegance at Home remain our intellectual property until full payment is received. Clients receive usage rights for their specific project.

Photography Rights

We may request permission to photograph completed projects for marketing purposes. Client approval will be obtained before using any images featuring personal belongings or private spaces.